Q:
I have heard so many
things about business etiquette in Asia. What is basic
business etiquette in China that I should know about?
A:
A. Business etiquette in China is similar to other regions
of Asia. Here are some basic business etiquette items
that you must follow while in China.
1. There is a formal
protocol that exists when it comes to business cards.
Business cards should be given and received with both
hands, duly scrutinized and then stored with care.
If you plan on spending time in China, a Mandarin
translation on the back of your business card is good
protocol.
2. If you are invited to a Chinese meal, allow
the host to pay. If you insist on splitting the bill
or paying for it fully, your host may lose face which
is a big deal in China. A better approach would be
to reciprocate with a later invitation of your own,
but this is not mandatory.
3. If you are invited to a Chinese home, bring
a small gift such as fruit or chocolate. Make certain
that you arrive on time, definitely accept any offer
of tea, and leave earlier rather than later as being
polite is the highest form of thanks in China.
Thanks to Paul Doherty, AIA. He is
the managing director of General
Land Corp. a full-service, global real estate development
firm with a focus on the Asia Pacific market. Paul is
a thought leader, strategist and integrator of technology
and business. He is an author, educator, analyst and
consultant to Fortune 500 organizations, global government
agencies and prominent institutions and is on the board
of directors of the International Facility Management
Association (IFMA). He can be contacted at pdoherty@general-land.com.
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