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Help Topics


Welcome to the Sweets Network Help Center
Most of your questions can be answered here. Take a look at our FAQ's below, or browse our help topics to the left.

 

Frequently Asked Questions (FAQ's)
  • Why can’t I save my search results in my workspace?
    In order to save search results to your workspace, you need to be signed in. To sign in, please go to the homepage at http://products.construction.com and click the sign in button on the top right area of the screen. This will direct you to the single sign-on (SSO) page where you may enter your user name and password. If you need a user name and password, please register here.
  • How can I get my company listed on this site?
    Please contact our product support team to arrange for a free listing at: support@construction.com
  • How can I get my Products listed on this site?
    Please contact our product support team at support@construction.com. They will forward your request to our client support team.
  • Why can’t I view CAD images on the site?
    In order to view CAD details, you need to be signed in. To sign in, please go to the homepage at http://products.construction.com and click the sign in button on the top right area of the screen. This will direct you to the single sign-on (SSO) page where you may enter your user name and password. If you need a user name and password, please register here. If you still can’t view the details, please confirm that you have installed a DWF viewer. Click here to download this viewer.
  • How do I change my password?
    In order to change your password, you need to sign in, then go to the “my account” tab on the home page. Click on the tab and scroll down. You will see a change password section towards the bottom of the page.
  • How do I change my contact & personal information?
    In order to change your contact and personal information, you need to sign in, then go to the “my account” tab on the home page. Edit your personal information in the form provided.
  • Can I make McGraw-Hill Construction my homepage?
    Go to our homepage at http://products.construction.com. Go to your browser’s toolbar, click on “Internet Options”. On the “General” tab, you will see a section called “Home Page”. Click on the “Use Current” button, then on “Apply” and “Ok”.
  • How can I restrict my search to US sites?
    While there is currently no way to restrict searched to US content only, practically all our manufacturers have a US presence.
  • How can I restrict my search to Canadian sites?
    In order to restrict your searches to Canadian sites, please go to the homepage at http://products.construction.com. On the “product center” menu, click on “Canadian”. This will put a Canadian lens on your searched content.
  • Can I email any information to my friend?
    Yes, you may use the email a friend feature by clicking the link on the company page.
  • Can I access the Sweets Network on my computer's browser and operating system?
    Sweets is compatible with a number of browsers, including Internet Explorer 6.0 and higher, Safari 3.0 and higher, and Firefox 4.1 and higher. It is also compatible with several operating systems including Windows Vista, WIndows XP, Windows 2000 and Mac OS X 10.5.
  • Can I contact the manufacturer?
    Yes, you can contact all the manufacturers listed with the Sweets Network. On the results page for both “search” and “browse”, click on the manufacturer’s link. This will take you to the manufacturer’s area, which has contact details on the top left.
  • What kind of user normally visits the site?
    This site is aimed at design professionals working in the construction industry.
  • Where can I find the catalog of a particular company?
    In the “search” box, type in the name of the company. Once the search results are displayed, click on the manufacturer’s name. This will take you to the manufacturer’s area. Click on the “catalog” option in the top navigation, which will take you to the manufacturer’s catalog in .pdf format.
  • I have a great idea how to make the Sweets Network better. Who do I tell?
    We are always looking to improve the Sweets Network and welcome your suggestions. Please email our product team at support@construction.com with your ideas.

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